No idea or vision of a digital customer journey Many organisations fail because they have no idea what they need or want to flourish digitally. Having a clear vision is not an assurance that your business will succeed. It is only a part of the many steps to your business’ success. It is similar to […]
Digital Transformation And The Organisational Resistance To Change Never change a winning team or if you are up to something good you don’t want to disturb it, do you? But immersing yourself in digital transformation means having a lot of headaches. On the other hand, in reality it is much riskier not to try this […]
One root of digital success is customer data and the effective gathering, storing and leveraging it within an organisation.
If an organisational development process still involves quarterly release cycles it is far away from iterations to succeed via a test and learn approach